Any Patient,
Every Doctor,
ClaimsAssist — one click away
We provide effective claims servicing and an efficient claims-tracking system; wherever you may be.
All done using your existing policies on hand.
No upgrades. No new purchases.
Any insurer. Any policy. Any country.
Singapore’s First Onsite Claims Support — Making Your Claims Process Hassle-Free
At ClaimsAssist, we provide expert, on-the-spot guidance to simplify medical claims, ensuring a seamless experience for both patients and clinics.
Know Your Out-of-Pocket Costs
No surprises. We break down your out-of-pocket expenses based on your insurance policies, claims sequence, and coverage limits.
Realistic Claims Expectations
No unnecessary uncertainty. We help you understand your claim eligibility and likely reimbursement, so you know what to expect.
Step-by-Step Claims Guidance
No back-and-forth with insurers. Our experts ensure that you submit the right documents and follow correct processes, reducing errors and delays in your claims.
Support for Rejected Claims
Increase favourable outcomes. If a claim is rejected, we help review the decision, prepare appeals, and advise on next steps.
Active Claims Monitoring
Nothing overlooked. We monitor your claims from submission to payout, including follow-ups, keeping you informed and ensuring timely processing.
Panel & Non-Panel Coverage Advice
Make better decisions. We clarify how your Shield and corporate plans apply to both panel and non-panel doctors, so you can make informed decisions.
Our achievements
$0 mil
Insurance amount claimed
0 k
Patients managed
0 days
Average waiting time
0%
Satisfied claimants
0%
Referred to us
0%
Follow-up claims assistance required
One Stop Claims Expertise At Your Doorstep
| Expected Outcome | ClaimsAssist |
|---|---|
| 1-Minute Claim Eligibility Check | ✔ |
| Policy Coverage Explanation (in plain english) |
✔ |
| Treatment Claimability Review (based off financial counselling form if available) |
✔ |
| Pre-authorisation Guidence | ✔ |
| Expected Out-of-Pocket Estimate | ✔ |
| Panel vs Non-Panel Advice | ✔ |
| Claims Friendly Document Preparation Checklist | ✔ |
| Medical Report Requirement Check | ✔ |
| Clinic Billing and Invoice Review | ✔ |
| On-going Coverage Clarifications | ✔ |
| Direct Clinic Co-ordination (when needed) |
✔ |
| Full Claims Submission Handling | ✔ |
| Claims Accuracy and Completeness Check | ✔ |
| Insurer Follow Ups and Monitoring | ✔ |
| Claims Status Follow Ups | ✔ |
| Rejection Review and Clarifications | ✔ |
| Resubmission Support (when needed) |
✔ |
| Post Claims Coverage Eligibility Review | ✔ |
| Future Treatment Claims Planning | ✔ |
| 12 hours Live Support (9am - 9pm) |
✔ |
What People Are Saying
“Different Policies Come With Different Terms And Conditions”
- Janice Yap, 38, consulted gastro specialist and physiotherapist
We purchase policies from different sources. Problem comes when we need to make a claim. There are multiple claim limits to take note of and proper sequence in consultations with different medical providers like chiropractors, physiotherapists, medical specialists to name a few.
“I Need To Claim From Different Policies And Different Doctors”
- Titus Yeo, 45, angioplasty with multiple post hospitalisation
We require different consultations to diagnose the health issues we face, receive treatments from different specialities and have continuous follow ups. These claims need to be tracked, and to follow up on deadlines, knowing that the claims have been paid timely and correctly.
“My Agent Says Cannot Claim And I Should Visit Panel Doctor”
- Lynette Pang, 25, multiple sessions with chiropractor
Insurance companies are in the business of paying claims, and they are not afraid to pay the claims. We just need to abide by the rules of the policies we purchased. The problem is knowing the rules before we even need to make use of the policies that we purchased.
Why ClaimsAssist Works
-
Our Claims Specialists cut down your time and effort for claims during this time of need and reduces information overload on your end so you can focus on what is important
-
Our volume of patients are referred to our doctors with 100% no referral fees and this provides a non-exploitative platform where patient journey is always the priority
-
All claims processes are planned ahead and policy claims period validity is tracked until you receive the appropriate payment directly, no payment comes through us
-
We make the first contact with you within 2 hours, with appropriate claims queries replied or at the very least assisted
-
We will exhaust all known legal avenues to retrieve your relevant policies with your knowledge and assistance and even speak with insurers on your behalf, with your expressed authority if necessary
-
You will never have to worry about security breech. We recognise the importance of personal data so all exchange of information is done with your acknowledgement and complete awareness, preferably on your own devices
Our Solutions
Your Insurance Claims Made Simple By Our Very Own Specialists
Policy Interpretation
Our Pre-Emergency System (PES) helps you understand how all your personal and company insurance policies work together to provide financial aid when you need it most.
Patient Journey
Our Claims Specialists (CS) will ensure you will never have to miss the claims deadline or claims period nor do you have to digest the different terms and conditions in your policy contracts.
Useful InsurTech
Our ClaimsAssist proprietary system summarises your claims into a 3 step process - preparation, submission and status monitoring, even for multiple medical admissions. Efficiency.
Fee Benchmarks And Bill Amount Information
Search for fee benchmarks for private sector professional fees and bill amount information for public and private hospitals.
DISCLAIMER: Information presented is accurate to the best of Ministry of Health, Singapore effort. Please approach your healthcare provider, or the admission/business office at your place of treatment for a more accurate & comprehensive estimate of your bill amount. EasyClaims is not affiliated or related to the Ministry of Health, Singapore.
MOH Cancer Drug List
The subsidy class, and MediShield Life and MediSave limits
DISCLAIMER: Information presented is accurate to the best of Ministry of Health, Singapore effort. Please approach your healthcare provider, or the admission/business office at your place of treatment for a more accurate & comprehensive estimate of your bill amount. EasyClaims is not affiliated or related to the Ministry of Health, Singapore.
Table of Surgical Procedures (TOSP)
View an exhaustive list of procedures with table ranking 1A to 7C, for which MediSave can be used for.
DISCLAIMER: Information presented is accurate to the best of CPF Board, Singapore effort. Please approach your healthcare provider, or the admission/business office at your place of treatment for a more accurate & comprehensive estimate of your bill amount. EasyClaims is not affiliated or related to the CPF Board, Singapore.
Check your insurance.
We usually take many commonly known insurances.
Fill out this form and we will be in touch shortly.